Conferences Home

2020 Consumer Insights Conference

96  Conferences held

10,000+  Attended

73%  From Industry

70%  C-suite and VP-level attendees

Conference Pricing



Early Bird Pricing


Regular Pricing

  • All conference passes are full access (There are no expo-only or partial attendance rates.)
  • Access to the networking app up to 6 weeks before the show to engage with other attendees and schedule meetings
  • Access to all conference and panel sessions



  • To experience the value of PIMA membership firsthand, non-member companies may attend one PIMA Industry Insights Conference and one PIMA Consumer Insights Conference. This applies to the organization, not individual employees.
  • If membership has lapsed more than 5 years, former member companies may attend one PIMA Industry Insights Conference and one PIMA Consumer Insights Conference.

Guest Pricing


To attend evening social events, guests must be registered and have a name badge. Guest registrants include adults who are:

  • not employed in the industry
  • not attending in a business role
  • over the age of 18

New this Year


Don't miss out on this unique opportunity available at PIMA's Consumer Insights conference. PIMA brings innovative technology and digital services to Austin with this one-of-a-kind Technology Pavilion. Engage with industry tech leaders and demo various platforms to help your organization expand distribution capabilities and deliver better consumer experiences. Using the meeting app, attendees will also be able to schedule 1:1 meetings with pavilion participants and begin exploring how the latest in tech solutions can provide better solutions.

2020 Consumer Insights Post Workshop:
Rapid Design Thinking for Highly Regulated Industries

At the PIMA Insights 2020 conference, attendees cited numerous obstacles to innovation, including a lack of resources, risk-averse cultures, and constraints imposed by regulation.

Learn how to apply design thinking practices that allow for quick alignment, ideation, and solutioning with stakeholders that are unfamiliar with product design methods. Attendees will work through a series of activities that result in a testable prototype and a method they can use to foster ideation and innovation within their respective organizations.

Learning Objectives

  • Quickly define and align on the challenge to overcome
  • Produce varied solutions that attack the challenge from multiple angles
  • Validate solutions quickly with low-fidelity prototypes
  • Tap the expertise of SMEs, including compliance SMEs, in a group setting
  • Use feedback from validation to jumpstart further innovation

About the Facilitator

Praxent, a PIMA member, is a digital innovation agency that develops frictionless customer experiences for financial services firms. Our team of US-based digital strategists, UX designers, and software developers works nationwide, converging at our home base in Austin, Texas. We help our financial industry clients accelerate innovation, build competitive advantage, and win.


The 2020 PIMA Consumer Insights Conference focuses on consumer behavior and technology trends impacting the consumer experience. The conference includes a balance of educational sessions to learn about trends and technologies impacting the industry and networking opportunities to meet and forge relationships with other Insurance and financial services executive leaders.

Who Should Attend?

Area President • CFO • Chairman • CMO • Co-Founder • COO • Corporate Vice President • Executive Vice President • Founder • Group Vice President • Head of Affinity Market • Head of Marketing • Head of Strategic Development • Managing Director • Managing Partner • National Vice President • Partner • President • Principal • Senior Vice President • Vice President


Any licensed insurance agency, broker or third-party administrator; or other non-licensed entity that generates revenue by taking a portion of the value of each sales transaction.

Business Partners

Any entity that supplies services to Distributors and Product Providers.

Product Providers

Any licensed insurance company, or other non-licensed entity, that generates revenue by creating products.

Who Attends?

Listed below are just a few of the companies who attend PIMA Insights Semi-Annual Conferences

Who Speaks at PIMA Insights?

Some of the outstanding speakers who graced the stage at PIMA Insights

Amit Dwahdal

Amit Dwahdal Aon Affinity

Denise Garth

Denise Garth Majesco

Ellen Carney

Ellen Carney Forrester Research

Gary Rifkin

Gary Rifkin Core Clarity, Inc.

Ido Segev

Ido Segev McKinsey & Company

Jamie Bisker


Lawrence Flang

Lawrence Flang AARP Services, Inc.

Natalie Dell O'Brien

Natalie Dell O'Brien Google

Olaf Frank

Olaf Frank Munich Re

Sam Affolter

Sam Affolter Liberty Mutual

Simon Bailey

Simon Bailey Simon T. Bailey International

Steve Garduilo

Steve Garguilo Action Surge

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